When you turn Bluetooth on in Settings, the following message appears immediately: You’ll see “Not connected” if your Windows 11 device isn’t connected to any Bluetooth accessories.Ĭheck in Settings: Select Start > Settings > Bluetooth & devices. Here’s how:Ĭheck in quick settings: Select the Network, Sound, or Battery icons ( ) on the right side of the taskbar, look for the Bluetooth quick setting, then select Bluetooth to turn it on. In Windows 11, there are two ways to check if Bluetooth is turned on. If you're using a laptop with a physical Bluetooth switch on the body, make sure it’s switched on. If you’re setting up a new device and Bluetooth is missing, check the product specifications to make sure it has Bluetooth capabilities. Before you startĬheck these things before you start troubleshooting Bluetooth on your device: Check your product information When i try to start them, i get 'The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.Note: For general info about how to connect a Bluetooth device to your PC, see Connect a Bluetooth device in Windows.

(Code 10) STATUS_DEVICE_POWER_FAILURE'ģ) Under Services, BluetoothUserService and BluetoothUserService_55f38 are both stopped. I do get some errors that i haven't been able to link together in my searches.ġ) While attempting to unregister/re-register btmshellex.dll, i get the error 'The module 'btmshellex.dll' failed to load.Ģ) Under the device's properties in Device Manager, i get the error 'This device cannot start.

Uninstalling anything that says Bluetooth under Installed Apps/Programs.

Installing brand new drivers from Asus website (laptop mfg).Unregistering btmshellex.dll (regsvr32 /u btmshellex.dll).DevMgr says driver is the most up-to-date.

Disabling the Bluetooth device and re-enabling.

Device Manager - uninstalling driver, restarting.

So the computer is recognizing that it has an adapter, but that's about where it stops. The bluetooth adapter does indeed show up in DevMgr, albeit with a Caution sign attached.

Using Windows 10 pro 64bit, the slider to turn Bluetooth on and off does not appear in the settings window.

Windows 10 turn bluetooth on missing